Shipping policy

Shipping Policy

Last update: 12 November 2026

This policy describes how orders placed on www.luxuryinstock.com are shipped, including costs and delivery times. The website is operated by LuxuryInStock di Simone Cossu, Via Giovanni Chiassi 4, 25127 Brescia (BS) – Italy.


1. Countries served

We ship to:

  • Italy;

  • European Union: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Germany, Denmark, Estonia, Finland, France, Greece, Hungary, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden;

  • International: Australia, Canada, South Korea, United Arab Emirates, Japan, Hong Kong, Israel, Malaysia, Norway, New Zealand, United Kingdom, Singapore, United States, Switzerland.

If your country is not listed, write to us at info@luxuryinstock.com and we will look into shipping with you.


2. Costs and delivery times

Destination Service Cost Estimated delivery
Italy Insured express shipping €20 2 to 7 days
European Union Economy shipping €35 up to 14 days
International Insured express shipping €50 up to 14 days

The shipping cost is always shown at checkout before you confirm the order. Delivery times start from payment confirmation and are estimates: they may vary due to product checks, public holidays, customs procedures or courier-related causes.


3. Preparation and dispatch

Every watch is checked and carefully packed before dispatch. Shipments are handled by express couriers (such as UPS, DHL and SDA) and are tracked: when your order ships you receive an email with the tracking number.

Some watches may come from partner jewellers or selected suppliers: in that case availability and timing are confirmed by email after the order, as set out in our Terms and Conditions.


4. Duties, taxes and customs

No customs duties apply to deliveries within Italy and the European Union.

For deliveries outside the European Union (including Switzerland, the United Kingdom and Norway), duties, taxes and customs clearance fees may be charged on arrival in the destination country. These amounts are paid by the recipient and are not included in the product price or the shipping cost.


5. Delivery and parcel inspection

Please check that the parcel is intact on delivery. If the packaging is damaged or appears tampered with, accept the parcel with reservation, tell the courier, and write to us immediately at info@luxuryinstock.com with a few photos.

Please provide a complete and correct address: any costs for redelivery or storage caused by an incorrect address or an absent recipient may be charged to the customer.


6. Returns

For withdrawal, returns and refunds, please see our Returns and Refunds Policy.


7. Contact

For any question about a shipment:
Email: info@luxuryinstock.com
WhatsApp: +39 333 264 6146
Monday – Friday, 10:00 – 19:00 CET